Glossary

Need help defining an IT architecture term or acronym?

We created this glossary to help you decode your IT ecosystem

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A
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E

EAM

Enterprise Architecture Management: a strategic planning discipline to align business and IT landscapes.

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ERP

Enterprise Resource Planning: software to manage and integrate important business processes.

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I

ITSM

IT Service Management: the discipline of designing, delivering, operating and continuously improving IT services so they actually fit what the business needs.

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K
P

PaaS

A category of cloud computing services providing a platform for developing and running applications.

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S

SaaS

Software-as-a-Service: a cloud software delivery model where a vendor hosts an application and sells access to it by subscription over the Internet.

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T

TCO

Total Cost of Ownership: the estimation of all costs associated with an IT asset throughout its lifecycle.

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TOGAF

The Open Group Architecture Framework: the most widely adopted methodology for designing, planning and governing enterprise architecture.

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